For the convenience of our guests, please find below a list of frequently asked questions. If you have any other queries, please contact us directly on +353 1 804 1900 or reservations@arlington.ie and our team would be happy to assist you.
FAQ’s | Frequently Asked Questions
General Hotel Information
Check-in is any time after 3pm on the day of arrival.
Check-out is any time before 11am on the day of departure.
Yes, we are more than happy to store your luggage at the reception free of charge before check-in or after check-out.
Yes, we have complimentary Wi-Fi available throughout all public areas and bedrooms.
Yes, we offer a laundry service at an extra charge. Please enquire at reception.
Yes.
The hotel provides a supply of Irons and Ironing Boards in almost all rooms and on request.
Yes.
Please call or email us with the following information; a description of the item, stay dates and your room number so we can check our lost property.
No, unfortunately, we don’t allow pets in the hotel, with the exception for guide dogs and service animals.
Yes, our front desk is open 24-hours.
We operate a strictly non-smoking policy throughout the entire hotel. A fee will be charged to guests who are found to be in breach of our no smoking policy.
Yes, we have elevators and an accessible room if required.
Yes, we sell gift vouchers. Physical Giftcards can be purchased at the hotel reception or alternatively you can buy an eGiftcard here.
Yes, we can print boarding passes at reception.
No, we don’t offer currency exchange at the hotel, however, we will be happy to direct you to the nearest currency exchange office.
The electrical supply in Ireland is 230v/50Hz. Plugs and sockets operate using three prongs and plug adapters are widely available.
Yes, we have adapters, and they are available to purchase for €4 per adapter.
Rooms & Amenities
Depending on your needs, guests can choose between several different room types, including Double Rooms, Twin Rooms, Triple Rooms, Quad Rooms, Family Rooms and King Rooms.
Yes, cots beds are available upon request (subject to availability).
No, none of the rooms are air-conditioned.
We have both options available upon request. If you have a preference, please let our reservations team know prior to your arrival.
Yes, we provide wake-up calls. Please speak to a member of the reception team to arrange.
Dining
We have a restaurant and bar available on site.
Yes, we do offer breakfast. Breakfast is served from 7am to 10am weekdays and from 7.30am to 10.30am weekends and Bank Holidays.
Lunch is served at our restaurant daily from 12pm to 3pm. Dinner is served daily from 3pm to 9.30pm.
Yes, we do. Please let us know in advance if possible or inform your waiter if you have any special food requirements.
No, we do not provide room service.
No, a reservation is not specifically required, however, you can email us at reception@arlington.ie or call us on +353 (0)1 804 9100 to make a reservation.
Yes, we have live music in The Arlington Bar every Friday, Saturday and Sunday night. We are also home to the renowned Celtic Nights dinner and show. You can book tickets here, by emailing info@celticnights.com or at reception.
Yes, to enquire about private groups and special occasions please email events@arlington.ie.
Booking & Cancellation
The best way to make a reservation is online on our website where you can easily avail of our best rates. Alternatively, you can call us on +353 (0)1 804 9100 or email info@arlington.ie.
If you have not received a confirmation email after making a direct booking you can contact us directly by emailing info@arlington.ie and we would be happy to help you.
We accept all major credit cards and debit cards as well as contactless payments.
A valid credit/debit card is required to secure all bookings made online or over the phone.
For group bookings, please email info@arlington.ie.
You must be 18 or older to guarantee the booking. All under 18s must be accompanied by a guardian or parent.
Yes, you can, however, we cannot guarantee a room as it will depend on the availability on the day.
Yes, depending on availability, we’ll be happy to accommodate you for further nights at an additional cost. Please contact our reception team at any stage during your stay and we will happily arrange the rest for you.
If the booking is made directly at the property you can contact us directly via phone +353 (0)1 804 9100 or email info@arlington.ie. If a booking is made through a 3rd party booking agent, you must contact them directly.
The cancellation varies depending on the booking you have made. Before booking, please read the terms and conditions of the cancellation policy you have chosen. If you chose an advance purchase option, the booking will not be refunded as per the terms and conditions.
If you do not successfully cancel your booking or don’t show up on your selected date of arrival, the booking will go through as a no-show and you will be charged.
All reservations made through third-party websites must be amended or cancelled directly with the third-party website as we cannot do that on your behalf. Please note that third party websites and online travel agents have their own cancellation policies, so please refer to your confirmation email.
Location & Parking
We are located at 23-25 Bachelors Walk, O’Connell Bridge, Dublin 1, which is less than a 2-minute walk from O’ Connell Street.
We are approximately a 25 to 35-minute drive from Dublin Airport.
Yes, we are based less than 2-minutes away from O’Connell Street and 10-minutes from Grafton Street, which are two of the major shopping districts in Dublin.
As the hotel is located in Dublin City Centre, we are within easy access to different modes of public transport such as the bus and LUAS (tram system).
Yes, Sixt car hire is a 10-minute walk from our hotel.
Due to the very central location of our hotel, we do not have our own car park. However, we recommend Best Car Parks at Arnotts, which is located approximately a 5-minute walk from the hotel. Opening hours for Best Car Parks at Arnotts are as follows:
Opening Hours
Monday: 07:30 – 20:00
Tuesday: 07:30 – 20:00
Wednesday: 07:30 – 20:00
Thursday: 07:30 – 21:00
Friday: 07:30 – 20:00
Saturday: 07:30 – 20:00
Sunday: 09:00 – 20:00
We are located in the very heart of Dublin City Centre, surrounded by all of Dublin’s main tourist attractions. We are within walking distance to Trinity College, The Guinness Storehouse, St Patrick`s Cathedral, Temple Bar and the main shopping areas including Grafton Street, Henry Street, and Arnotts.
